Shipping Policy
Last updated: October 2026
This Shipping Policy explains how orders placed through perfumeband.com (“Website”) are processed and delivered.
1. Order Processing
After you place an order, we will process your purchase and prepare it for dispatch.
Orders are generally processed during normal business days. Processing times may vary depending on product availability, order volume, holidays and other circumstances.
You will receive an order confirmation after successfully placing your order.
Once your order has been dispatched, you may receive shipping or tracking information where tracking is available.
2. Delivery Address
Customers are responsible for providing a complete and accurate delivery address at checkout.
We are not responsible for delays, failed deliveries or additional costs resulting from incorrect, incomplete or outdated delivery information supplied by the customer.
If you notice an error in your delivery address, contact us as soon as possible at:
We cannot guarantee that an address can be changed after an order has been processed or dispatched.
3. Shipping Costs
Applicable shipping charges will be displayed during the checkout process before you complete your purchase.
Shipping costs may vary depending on:
- Destination
- Delivery method
- Order size or weight
- Applicable shipping service
- Promotions or special offers
4. Estimated Delivery Times
Any delivery times displayed on the Website or at checkout are estimates unless expressly stated otherwise.
Actual delivery times may vary due to:
- Carrier delays
- Customs processing
- Weather
- Public holidays
- Incorrect address information
- High shipping volumes
- Customs or import procedures
- Events outside our reasonable control
A delivery estimate does not constitute a guaranteed delivery date unless expressly stated.
5. International Shipping
Where international shipping is available, orders may be subject to customs procedures, import duties, taxes, fees or other charges imposed by the destination country.
Unless expressly stated otherwise at checkout, the customer is responsible for any applicable customs duties, import taxes or similar charges imposed by the destination country.
Customers are responsible for ensuring that the products they order may legally be imported into their destination country.
6. Customs Delays
International orders may be delayed while being processed by customs authorities.
We do not control customs procedures and cannot guarantee how long customs clearance will take.
Customs authorities may also request additional information from the recipient.
7. Failed or Refused Deliveries
If a shipment cannot be delivered because the customer provided an incorrect address, failed to collect the shipment, refused delivery, or otherwise caused the delivery to fail, additional shipping or return costs may apply where permitted by applicable law.
This does not affect any mandatory consumer rights.
8. Lost or Delayed Shipments
If your order appears to be significantly delayed or lost, please contact us.
We may contact the relevant shipping provider to investigate the shipment.
Where applicable, we will provide an appropriate resolution in accordance with the shipping provider’s procedures and applicable consumer law.
9. Damaged Packages
If your package arrives visibly damaged, we recommend taking photographs of the package and product before disposing of any packaging materials.
Contact us as soon as reasonably possible at:
Please include your order number and photographs so that we can investigate the issue.
10. Order Changes and Cancellation
If you need to change or cancel an order, contact us as soon as possible.
We cannot guarantee that changes or cancellations can be made once an order has entered processing or has been dispatched.
Nothing in this section limits any statutory cancellation or withdrawal rights applicable to consumers.
11. Delivery to the Customer
Where applicable law places responsibility for delivery on us until the goods are received by the customer or another person designated by the customer, we will comply with those legal obligations.
Once an order has been properly delivered to the address provided by the customer, responsibility for the goods may pass to the customer, subject to applicable law.
12. Shipping Restrictions
Certain products, fragrances or liquids may be subject to transportation restrictions depending on the destination and shipping method.
If we are unable to ship an order because of applicable transportation, customs or legal restrictions, we will contact the customer and provide an appropriate resolution where required by law.
13. Contact Us
For questions regarding shipping or an existing order:
Email:
info@mfwebdesign.com
Phone:
+34 627 125 978
Please include your order number when contacting us about an existing order.
14. Business Information
MILAD FAGHIHI MARKETING SERVICES VIA SOCIAL MEDIA LLC
Address:
Al Khabeesi Building, Plot 128-246
Dubai, United Arab Emirates
Phone:
+34 627 125 978
Email:
info@mfwebdesign.com
Website:
perfumeband.com
15. Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our shipping arrangements, products, carriers or applicable legal requirements.
The latest version will be published on this page.
Last updated: October 2026